Delivery

Fast, reliable, and discreet delivery via Royal Mail—choose the option that suits you, with free next-day delivery on orders over £50.

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Delivery Information

We use Royal Mail to ensure fast, reliable delivery across the UK. You can choose from a range of delivery options to suit your needs, including Tracked 24®, Tracked 48®, and Special Delivery Guaranteed®.

  • UK Standard Delivery

    Royal Mail Tracked 48® – Delivered in 2–3 working days. Includes full tracking with SMS/email updates.
    Cost: £2.99
    Orders placed after 3:30 PM or on weekends will be dispatched the next working day.

  • UK Express Delivery

    Royal Mail Tracked 24® – A faster option with delivery in 1–2 working days. Includes tracking and delivery notifications.
    Cost: £3.99
    Orders must be approved before 3:30 PM for same-day dispatch.

  • Next Working Day

    Royal Mail Special Delivery Guaranteed® – Next working day delivery by 1 PM. Fully tracked and requires a signature.
    Cost: £5.99 — Free for orders over £50
    Order must be confirmed by 3:30 PM (Mon–Fri) to qualify for next-day delivery.

  • Returns

    Due to safety regulations, we cannot accept returns or offer refunds on prescription medications once they have been dispensed. This is to ensure the integrity of all treatments and protect patient health.

    For non-prescription items, you may request a return within 14 days of receipt if the product is unopened, unused, and in its original packaging. Please contact us at enquiries@prescribedit.com to initiate a return. Return postage costs are the responsibility of the customer unless the item was sent in error or is damaged.

  • General Delivery Terms and Conditions

    Delivery times are estimates and not guaranteed. Orders placed before 3:30 PM Monday to Friday are typically dispatched the same day, subject to successful consultation and approval. Orders placed after the cut-off time, on weekends, or public holidays will be dispatched the next working day.

    We are not liable for delays caused by third-party couriers, incorrect address information, or events outside our control. All orders are shipped in discreet packaging with no mention of the pharmacy or contents.